Support

Uploading Your Image

All of our decals are cut from mono coloured vinyl, meaning multiple colours within an uploaded image cannot be cut out of the vinyl, as it is one single colour, rather the general shape of the image will be cut out.

Uploaded images must also be clear and of a high quality, pixelated images will result in rough edges as the computerized cutting system tries to follow the contour of the pixelated image.

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Decal Specifications

All of our decals are printed using Premium grade high performance calendared vinyl.

They are computer cut and designed to suit long term applications onto flat or slightly curved surfaces.

The average lifespan of our decals are 6-8 years depending on the decal colour and the general wear and tear the decal receives during its lifespan.

For more technical information about our decals please don’t hesitate to get in touch with us!

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Applying Your Decal

We provide a printed guide with every order to assist you in applying your decal.

If you would like a copy of this guide prior to purchase, please don’t hesitate to contact our team.

Our decals can also be applied wet making them easier to position, we do not provide a guide to wet application with our decals so if you would like a copy of our guide just get in contact with our team.

Occasionally you may find that your decal does not fully adhere to the transfer as you peel it from the backing due to the heat that some orders may experience in transit. To rectify the issue, simply press the transfer firmly onto the decal and peel the transfer slowly from the backing, ensuring the decal separates evenly.

If you encounter any issues when applying your decal please don’t hesitate to get in touch with our team!

Our Quality Assurance Guarantee

We fully support all decals we print and ship, and are committed to making sure every customer we serve is happy with our service and products.

All decals we print are quality checked by our team before they are sent to you. If we detect any issues with your decal either before, during or following their print we will contact you about the matter and work with you to resolve the issue.

If you receive a decal from us that is either incorrect or you feel doesn’t meet our decal quality standards, please don’t hesitate to contact us within 14 days of receiving the decal to resolve the issue!

Refunds and Returns

If you receive a decal from us that doesn’t match your design or doesn’t meet our decal quality, we will work with you to resolve the issue. This could include either a reprint of your decal, an account credit or a full refund.

We’re committed to making sure all of our customers are satisfied with our products, so if you encounter any issues please do not hesitate to get in touch with us!

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Get In Touch!
info@aussiedecals.com.au


 

Contact Info

Email

info@aussiedecals.com.au

Request A Quote

quotes@aussiedecals.com.au